New to the Bender? Start Here!

New to the Bender? Start Here!

Welcome to the Bender Jamboree! If you're a first timer, and the Bender Jamboree options seem a little confusing or overwhelming, you've come to the right place. This article will break down the basics you will need to book your Bender.

What is The Bender Jamboree? 


The Bender Jamboree is a 4-Day music festival that occurs within the footprint of a Las Vegas Resort & Casino. The event runs from a Wednesday to a Saturday, with the first official set beginning late afternoon / early evening on Wednesday, and the final note of music in the wee hours of Sunday morning. 

The hallmark of the Bender Jamboree experience is our intimate crowd size and convenient surroundings. When you book a Bender package you'll understand why our motto is, "Everything, An Elevator Ride Away!" ® 

Info
The 2025 Installment of the Bender Jamboree will be held at Westgate Las Vegas Resort & Casino, September 10-13, 2025.

Who is Playing?

The Bender Jamboree features the world's finest musicians performing on multiple stages, indoor and outdoor.  We call it a "Bender" for a reason!

What are my ticketing options?

All available ticketing options can be found at benderjamboree.com.  

Packages

The Bender Jamboree is primarily sold as a "package" combining access to all of the entertainment with a hotel room for four (4) nights.

Nevada Resident 4-Day Music Only Wristband

Not available every year.* We think it is safer and more fun to buy a package and stick with the party the whole time, but if you live in Nevada, you may also purchase a 4-Day Music Only Wristband. This grants you general admission access to all the festivities, but without a hotel room included. 
  1. * A limited amount of Nevada Resident 4-Day Music Only Wristbands WILL be available for the 2025 Bender Jamboree. 

Single Day Passes

Not available in 2025.* If you can only make it for a few days, you have the choice to purchase a single day pass that will grant you general admission access to all of the festivities for a single day. Hotel rooms are not included in single day passes.

There are a lot of package options. Which is right for me?

We appreciate that our options can seem overwhelming at first, but our goal is to provide each guest the opportunity to maximize their experience according to their own desires. We have made the following video to guide you through the site and explain in detail the options you will find:



Package Shopping Summary

  1. Browse Available Packages:

    • Visit the event homepage, where all available packages are listed. Sold-out packages are removed. You can also check the "Packages" section in the menu for detailed descriptions.

  2. Baller Packages:

    • Premium “Baller” packages come with top-tier perks like all-you-can-drink wristbands, express check-in, and more. These packages are ideal for those seeking an exclusive experience.

  3. Package Information:

    • Each package shows essential details, including room location, bed type, smoking preference, occupancy, and price per person.
    • Some packages (e.g., “Run of House”) have randomly assigned bed types for more affordability.

  4. Package Details Page:

    • Click “More Info” to see each package’s specifics, including room type, a price breakdown based on occupancy, and a list of amenities. You’ll also find an overview of relevant terms and conditions.

  5. Add-Ons and Upgrades:

    • Available add-ons include:
      • Bender Extender: Extra room nights before or after the event to keep your same room throughout your stay.
      • Unlimited Drink Wristbands: Grants unlimited drinks in event venues.
      • VIP Upgrade: Access to VIP seating without the full “Baller” perks.
      • Baller Upgrade: Full Baller privileges without needing a suite. This includes top-tier wristbands and premium seating, so no need to add separate VIP or drink upgrades.

  6. Booking:

    • Once you’ve chosen a package, click "Book Now" to proceed to the booking engine. You’ll need a Bender reservation account to complete the transaction. If you’re new, check the video on creating an account, or log in if you already have one.

This covers the essentials for shopping and selecting a package for The Bender!

 

I've found a package I like. What do I do now?  
The first step in booking your Bender is to create a Bender Reservation account. This video will guide you through the process:


Reservation Account Creation Summary

Here’s a summary of how to create a new Bender reservation account:

  1. Start Registration:

    • On the event website, click the "Your Reservation" link in the menu. This is where you'll log in to view account details, but if you don’t have an account, choose the option to register for a new one.

  2. Enter Account Information:

    • Input your email address, create a unique username, and set a secure password.
    • Fill in the rest of your personal details.

  3. Account Confirmation:

    • Once registered, you’ll receive an email confirming your new account.

  4. Add Credit Card (Optional but Recommended):

    • For faster checkout on busy sale days, click the "Your Credit Cards" link to add your credit card information. This helps streamline future reservations.

With these steps, your Bender reservation account is ready!


My Bender Reservation Account is created, how do I book?  

This video will walk you through booking a Bender package: 



Booking Process Summary

  1. Prepare Required Information: Gather login credentials for the Bender account (or be ready to create one), credit card details, payment plan preferences, and roommate details (if applicable).

  2. Select Your Package: Visit the event site, select the desired package (e.g., Lux room), and proceed to the Bender reservation system. Choose specific options within that room type (e.g., bed type).

  3. Add-On Options: Decide on any extras, such as premium wristbands, VIP upgrades, or additional pre/post-event nights. Assign any add-ons to either yourself or your roommate.

  4. Roommate Details: If you have a roommate, enter their details here. If not, leave this blank for now, but be aware of deadlines for adding roommate info.

  5. Payment Options: Choose a payment method. Options include:

    • Paying in full yourself
    • Splitting the cost 50/50 with your roommate
    • Setting up a payment plan (either individually or split with a roommate)

  6. Review and Confirm: Check all reservation details, including your and your roommate's personal and billing info. Confirm terms and conditions and enable autopay (recommended to avoid missed payments).

  7. Finalize Payment: Submit payment, starting with an initial deposit (if on a payment plan). Repeat payment steps for the roommate if splitting costs.

  8. Travel Insurance Option: After booking, you’ll have the option to add travel insurance.

  9. Confirmation: Once done, you’ll receive a confirmation screen and email summarizing your reservation details.

This completes the reservation process for The Bender!

 

Where can I find more answers for my questions? 

HELP CENTER

You are currently in the Bender Jamboree Help Center. You can come back here at any time by typing help.benderjamboree.com in your browser. You can also reach the Help Center by clicking the "FAQ" link in the menu at benderjamboree.com

QUICK HELP

You may have noticed this symbol in the lower right hand corner of your screen:


Click on this symbol to access our Quick Help Widget. There are three tabs along the bottom of this widget:
  1. CHAT : Chat with our JamBot and receive quick answers to simple inquiries.
  2. FAQ : Browse Help Center Articles
  3. SUBMIT TICKET: Use this form to make a support request. 


COMMUNITY SUPPORT

One of the quickest ways to get answers is to reach out to our dedicated community of Benderheads. Our Facebook group, Bender Jamboree Family is full of friendly Bender experts, and they're always willing to field questions.

BENDER SUPPORT

Team Bender is always ready to help! You can submit a ticket using the "Quick Help" widget, or by clicking the "Submit A Ticket" link which can be found at the bottom of every help center article. 

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